Long-Term Care Quick Guides

Introduction

Long-Term Care Quick Guides ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information

When you register for an account, we collect the following information:

First and last name
Email address
Your role (resident, family member, healthcare provider, LTC administrator, or other)
The long-term care home you are associated with

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, access times, and the pages you have viewed.

How We Use Your Information

We use the information we collect to:

Create and manage your account
Provide you with access to our educational resources
Send you important updates about our services
Respond to your inquiries and provide customer support
Improve our website and services
Comply with legal obligations

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as email delivery and website hosting.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for processing where applicable
Request a copy of your data in a portable format

To exercise any of these rights, please contact us at the email address provided below.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling them may affect some features of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@waitingroomrevolution.com